HOUSTON – How many times have you started to book a flight - then realized it’s going to cost a lot more money than you thought? No matter which airline you choose, unexpected fees seem to add up.

Just weeks before the holiday travel season, new airline refund rules went into effect across the country. They can mean big changes for when, and how, Americans get paid back for things like flight ...

Airlines love surprises—especially the expensive kind. One minute your bag fits perfectly, the next you’re facing a $35 gate-check fee faster than a delayed flight announcement. Those “standard” carry ...

Power banks are the unsung heroes of modern travel and quietly keep our phones alive through airport purgatory, train delays or sketchy hotel outlets. But they’re also potentially quite dangerous if ...

For years, travellers have voiced frustration over confusing, inconsistent, and often costly airline baggage rules, and a new revelation has reignited debate about fairness at the gate. A leaked ...

Over the winter holiday season, there will be millions of travelers passing through airports around the nation. Unfortunately, the holidays are synonymous with travel disruptions, including delayed or ...

The days of airlines playing games with your money and time are coming to an end. New federal regulations are forcing carriers to step up their customer service game, particularly when it comes to ...

A North Texas traveler didn’t go far after checking a bag for a recent flight. She asked NBC 5 Responds for help with a luggage reimbursement claim. While waiting to board a flight for a long weekend ...

Just weeks before the holiday travel season, new airline refund rules went into effect across the country. They can mean big changes for when, and how, Americans get paid back for things like flight ...