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Every Major North American Airline, Ranked By Reliability & Customer Satisfaction

Despite the widespread fear of flying, airplanes are the safest way to travel compared with land- and sea-based means. On top of their generally reliable construction, planes are pretty comfortable ...
The Business Journals

American Airlines bolsters customer focus, adds Disney and hotel execs to advisory board

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Preview this article 1 min Earlier this year, American ...
Forbes

What Every Business Can Learn From American Airlines’ New Customer Experience Board

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. Great brands don’t just react to customer expectations. They ...
Travel Weekly

Amid competitive pressure, American elevates its customer experience

Evidence of American's new emphasis on customer offerings manifested in February, when the airline created a standalone customer-experience organization. Photo Credit: American Airlines With a slew of ...
247Sports.com

How Long Does It Take to Correct a Name on an American Airlines

If you have any questions about changing your Name on your American AIRLINEs ticket, please call our American Customer Support Hotline at + ? +1 (800) 899-3682 (OTA) or +̲1 (800) 899-3682. How to ...
Travel Weekly

American Airlines appoints chief customer officer

American hadn't employed a chief customer officer since Alison Taylor retired in 2023. Photo Credit: American Airlines American Airlines has named veteran company executive Heather Garboden as senior ...