IT staff plays a crucial role in keeping organizations running optimally. Support ticketing software aids your IT team in helping your organization while being as productive as possible. The longer a ...

Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff and end ...

Customer support software company Freshdesk took the plunge into the freemium space on Monday, launching its "forever free" Sprout plan, geared towards serving growing startups with overflowing email ...

Ticketing software and help desk software are terms often used interchangeably. However, there are stark differences between the two. Ticketing software focuses on lodging, handling, and solving ...

CHRISTIANSTED, Virgin Islands, June 26, 2020 /PRNewswire/ -- PromoTix announced today PromoStream, the world's first all-in-one ticketing and live-streaming software solution. PromoStream combines ...

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From time to time, we have been covering good freeware and free software in our Downloads section. We have also been posting about ‘Best 5’ or ‘Top 10’ software in various categories. In this post, I ...