This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. CRM workflows are among the most significant CRM ...

Workplace collaboration tools are increasingly adding automation to their list of productivity features. Case in point: Slack last fall introduced the capability to easily automate repetitive tasks ...

I'm a fan of automating complex IT processes to save me valuable time as a system administrator. I've always utilized the free vCenter Orchestrator automation tool in VMware vSphere. When vCO was ...

Setting good business goals is easy. Implementing a plan to get your employees working towards actually reaching those goals is a completely different story. It can be one of the most challenging ...

What is a Jira Workflow and how do you use it? Your email has been sent Jack Wallen explains what a Jira Workflow is and how you can make it a part of your project ...

The debate and discussion about what defines Social CRM a.k.a. CRM 2.0 vs. its traditional parent has been going on for about 2 years pretty regularly and started, according to thought leader Graham ...