Ashlyn is one of Forbes Home's in-house writers and a former civil engineer-turned content writer with over six years experience. Until recently, Ashlyn focused on creating content for Forbes Home as ...

An organization that sees its customer service department as a cost center is ignoring a significant opportunity to increase customer loyalty and lifetime value. Customer service is now the primary ...

When a power outage hits, getting left in the dark is just one of the concerns. An extended blackout is an inconvenience, but being without air conditioning, heating or necessary medical equipment is ...

Thinking of installing a home generator, but unsure about how exactly to connect it to your home? We get it: There’s a lot that goes into finding and setting one of these babies up, and you want to ...

Get inspired by a weekly roundup on living well, made simple. Sign up for CNN’s Life, But Better newsletter for information and tools designed to improve your well-being. As winter storms track across ...

Hurricane and wildfire seasons are underway, and they appear to be getting longer and more severe in recent years. In response to this, portable generators and power stations have become critical ...

If you have a portable or standby generator, it can be stored outdoors year-round—but it must be protected from direct weather exposure. "Long-term exposure to rain, snow, UV, and seasonal temperature ...

Solar is no longer just a way to trim your utility bill; for many homeowners it is a serious contender to keep the lights on ...

The combination of automated call systems and endless hold Muzak is downright enraging. Few things are more frustrating than having to explain your problem to multiple people and finding that none of ...

We may earn a commission from links on this page. In a world that seems increasingly determined to keep us apart, we’re all bound together by at least one universal experience: the frustration of ...