Document workflow is all encompassing: from invoicing to email, it touches every aspect of a business. Here, Abe Niedzwiecki, vice president of technology of document management software and workflow ...

Consistent procedures increase your odds of performing consistent, high-quality work. A Standard Operating Procedure, or SOP, is a document that provides step-by-step instructions on how to perform a ...

Yet procedures are essential. They maintain control, ensure consistency, enable training of your growing staff, avoid issues with legislative regulators and authorities, demonstrate due diligence and ...

Standardizing processes is important for a growing business, but few people know exactly how to do this. Most times, what is created is too general or detailed and burdensome and is put on the shelf ...

Entrepreneurs are natural born problem solvers. To solve difficult problems, you need to make difficult decisions. In this post, I will unpack five tips to help you improve your decision making ...

There are a few simple steps to every conflict resolution process, which can you can use for disputes between coworkers or between supervisors and employees. These steps comprise the acronym ...