You work hard to write the perfect email to a prospective customer. You hit the send button full of hope that you will get a positive response. Then, the waiting begins. A day goes by. Then another.

Gmail users now have an AI tool for writing email messages: Duet AI. Whether this will help email marketing teams write bulk emails is not yet clear. “We’re introducing AI-powered writing features ...

Powered by Gemini, Help Me Write is the generative AI writing tool built into Google Docs and Gmail. Here’s how to get the most out of it while avoiding its pitfalls. Whether you’re a professional ...

Question: An editor of mine in Europe has sent me an updated version of my work. But the email file has HTML in its name. How do I convert it to a Word document on my PC? — Jeffery Wilson, Anchorage, ...

US employees spend, on average, about a quarter of the workweek combing through hundreds of emails. Despite the fact that we’re glued to our reply buttons, career coach Barbara Pachter says plenty of ...