I spoke with Bob Sutton about his new book, The Friction Project. Sutton is an organizational psychologist and best-selling author who studies leadership, innovation, organizational change, and ...
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Why Time to Value Is the Most Important Metric for Measuring Customer Love—and How to Turbocharge it
Founders and experts explain how they assess time to value (TTV) at every stage of the customer journey as consumers demand ...
Jerry Cao is a UX content strategist at UXPin — the wireframing and prototyping app. To learn how to master the art of persuasive design, check out Interaction Design Best Practices: Time & Behavior.
Stanford’s Bob Sutton and Huggy Rao on how to boost efficiency and satisfaction while also improving innovation and decision-making. Organizations too often subject their employees and customers to ...
Jessie Woolley-Wilson is a quietly powerful force in education. For the past six and half years, she has led DreamBox Learning, growing the company from a startup into one of the leading providers of ...
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