Every professional knows that technology can malfunction at any time and in unexpected ways. When things go wrong, end users — whether employees or customers — need a way to report the issue to a ...

How important is the service ticket? It depends on who you ask. If you were to ask a service technician, he may not see it as being important. But, if you were to ask a contractor or his or her ...

The Securities and Exchange Commission (SEC) has launched its upgraded online ticketing system that now covers all services and allows for the real-time tracking of the status of inquiries or ...

THE SECURITIES and Exchange Commission (SEC) has rolled out an upgraded online ticketing system, iMessage, that centralizes services and allows users to track inquiries and complaints in real time.