New AI-powered innovations in Webex Contact Center are focused on promoting agent efficiency and well-being, resulting in reduced turnover, exceptional customer experiences and real business outcomes.

More than 1,000 new features added to Webex over the past 12 months – dramatically improving the Hybrid Work experience. Latest features help customers empower equal participation, from everywhere New ...

Webex by Cisco hosts record 8 billion calls monthly and supports more than 39 million cloud calling users worldwide - the most of any cloud calling provider New capabilities and partnerships for Webex ...

“At Webex, we focus on people and improving their collaboration experiences. This focus fuels our innovation to remove the barriers of geography, language, personality and familiarity with technology, ...

Cisco has announced that the former Spark platform will be known as Webex Teams, and it comes along with the launch of a new Webex Meetings application, as well as a new Webex Assistant and a Webex ...

TEL AVIV, Israel & STAMFORD, Conn.--(BUSINESS WIRE)--Voiceitt, a leading speech recognition technology for non-standard speech, announced today that people with speech impairments will be able to ...

At Cisco Live, AT&T and Cisco announced a new version of Webex Go in which corporate-liable AT&T phone plans can be easily integrated with Webex Calling plans to provide Webex users a single identity ...

SAN FRANCISCO--(BUSINESS WIRE)--Poll Everywhere, the world's first real-time audience response technology accessible on any device, today announced its partnership with Webex™ by Cisco to integrate ...

Webex by Cisco wanted to lead the conversation on the future of hybrid work among C-suite executives and tech influencers. They partnered with Forbes to instill a Cisco-driven thought leadership ...

Cisco Systems Inc. today debuted a slew of additions to its Webex portfolio of communications products, including artificial intelligence features designed to optimize meetings and new hardware ...

While remote code execution vulnerabilities are pretty common, a new one discovered in Cisco's WebEx online and video collaboration software is definitely different. That is because users can remotely ...

Brings Thrive Global into the agent flow of work in Webex Contact Center, reducing agent attrition & enabling greater productivity with Thrive Reset New AI-powered innovations in Webex Contact Center ...