From internal tools for research, proactive cybersecurity monitoring or knowledge-sharing to public-facing tools that can answer common customer questions, recommend products and open up self-service ...

IBM and Oracle both forecast that by 2020, 80% of interaction between businesses and users will be automated. Although that prediction may be a bit too optimistic, Robotic Process Automation (RPA) is ...

I called Social Security's new phone system multiple times to figure out a way around how frustrating it can be. Blake has over a decade of experience writing for the web, with a focus on mobile ...

There are many reasons why small businesses create internship programs. Internship programs can attract qualified entry-level candidates, save a company money, and make a difference in the lives of ...

But that 30-year-old paradigm is about to change. Agentic AI is ripping up the rulebook, by creating a new layer of ...

The Trump administration’s plan to redefine what constitutes a professional degree would exclude nursing and limit access to student loans — outraging national health care groups and leaving nursing ...